Your intake arrived
We pre-filled what you already sent. Finish the few rows still open so your prescriber can review.
Finish your profile
Confirm the details we have and complete the 2 remaining rows.
Review and finishOne consent still open
Not on fileAuthorize text updates so we can let you know when your review and preparation move forward. Clinical detail always stays inside your record, not over text.
Review text authorizationFrom your intake
Equal-weighted across 5 required sections. The two open rows are all that is left.
What arrived from intake
EditNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
Finish your health profile
Your prescriber reviews this before anything moves forward.
Finish your profile
Complete your health profile so your prescriber can review.
Continue your profileAuthorize text updates
Not on fileTurn on text updates so we can notify you about review and preparation. Your record stays the secure channel for any clinical detail.
Review text authorizationProfile completeness
Equal-weighted across 5 required sections.
Remaining rows
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Text updates are on
Here is exactly what changed.
Confirmed
Text updates are now on. Your record stays the secure channel for clinical detail.
What changed
You can change this anytime from Account. Turning it off does not affect your care.
Text authorization
SignedA copy is saved to your record. No action needed.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Text updates are off
You revoked text authorization. Your care is unaffected; you just will not get text notifications.
Stay reachable
Turn text updates back on, or check your record here for status.
Re-authorize text updatesText authorization
RevokedRevoked Jun 25, 2026. We will not send texts until you re-authorize. Open the app or your record to see updates in the meantime.
How to reach your care team
Clinical detail is exchanged inside your record, never over text.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
This week
Complete your weekly check-in while your plan is with your prescriber.
Where it is now
- Submitted
- With prescriber
- Compounded
- Released
- Delivered
Your prescriber is reviewing your plan. Nothing is needed from you here — we’ll let you know when it moves forward.
Your program
Month 2Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Needs your answer
Your prescriber asked a question before they can continue your review.
Dr. Alvarez asked: “Have you taken a GLP-1 medication in the past 12 months? If so, which one and when did you stop?”
Answer the questionWhere it is now
- Submitted
- With prescriber
- Compounded
- Released
- Delivered
Your record
ViewNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
One step to continue
Confirm your allergies so the pharmacist can finish their review.
The pharmacist asked you to confirm the allergy list on file is current before your preparation is checked.
Review allergiesAllergies on file
Confirm these are still accurate, or tell us what changed. Nothing is compounded or released until this is settled.
Where it is now
- Submitted
- Pharmacist review
- Compounded
- Released
- Delivered
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Next step
Dr. Alvarez recommends a visit before starting this plan.
After reviewing your information, your prescriber would like to connect with you first. This is a normal part of careful prescribing — nothing is wrong with your account.
Connect with your care teamWhat this means
Your prescriber didn’t approve this plan to be compounded yet. Your care team can talk through next steps, including whether a visit or a different plan makes sense for you.
Your record
Your health record and anything you’ve shared stay available to you here.
View your recordNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
Your preparation is being made
Tirzepatide compounded prep · Month 3
This week
Take a moment for your weekly check-in while your prep is made.
Start check-inWhere it is now
- Order
- Compounding
- Released
- Shipped
- Delivered
Your prep is being made now. Nothing ships until a pharmacist releases it; we will let you know when it clears.
Your prep
Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
One thing your prescriber still needs
Confirm your allergy list so your record is complete for this cycle.
Confirm allergiesNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
A brief quality hold
Tirzepatide compounded prep · Month 3
Quality check
Your prep is on a brief quality hold. Nothing ships until a pharmacist releases it.
This is a routine safeguard. We will notify you the moment it clears, and your check-in cadence stays the same.
Where it is now
- Order
- Quality hold
- Released
- Shipped
- Delivered
A pharmacist reviews every prep before release. Until that release is on file, your prep stays here.
Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Questions about the hold?
Your care team can explain what is being checked and the expected timing.
Message your care teamNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
On the way
Tirzepatide compounded prep · Month 3
Shipment
Your order has shipped. Track it from your carrier when you are ready.
Track your orderWhere it is now
- Order
- Compounding
- Released
- Shipped
- Delivered
Keep it refrigerated when it arrives. If the package feels warm to the touch, contact your care team before using it.
Your prep
Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Delivery needs attention
Tirzepatide compounded prep · Month 3
Shipment
There is a problem with your delivery. Your care team can help sort it out.
Contact your care teamWhere it is now
- Order
- Compounding
- Released
- Shipped
- Delivered
The carrier flagged an issue with this shipment. Your care team can arrange a re-delivery or update your address.
If it does arrive
Do not use the medication if the package arrived warm or looks damaged. Contact your care team first.
Message your care teamCompounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Delivered
Tirzepatide compounded prep · Month 3
When your prescriber directs
Your prep is here. Log your first dose to begin tracking your trend.
Log first doseWhere it is now
- Order
- Compounding
- Released
- Shipped
- Delivered
Your prep
Start only when your prescriber directs. Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
On your plan
Weight & metabolic · Month 4
Your check-ins
You’ve checked in 8 of the last 9 weeks.
Patient-reported, shared with your care team
On-time refills
3 of 3
Confirmed within your refill window each cycle.
Deliveries completed
3
Logistics record only.
Next refill
ScheduledNo action needed yet. We’ll remind you when your window opens.
Your record
Your prescriber controls dosing and changes. This app keeps your record.
Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Refill overdue
Weight & metabolic · Month 4
One thing first
Confirm your refill to avoid a gap in your plan.
Confirm refillThis isn’t a penalty. If something changed with your plan, your care team can help.
Something changed — message your care teamOn-time refills
3 of 4
Logistics record only, not a clinical measure.
Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Refill on hold
Weight & metabolic · Month 4
Where things stand
Your care team has paused this refill while they review your plan.
Nothing is needed from you right now. We’ll let you know when the hold is lifted. If you have a question, you can reach your care team.
Message your care teamNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
Prescription cancelled
Weight & metabolic
Where things stand
Your prescriber cancelled this prescription. No further refills will be prepared.
Talk to your care team about next stepsIf you think this is unexpected, your care team can explain the change and discuss options.
Message your care teamYour record stays with you
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Program paused
Weight & metabolic
Where things stand
Your program is paused. You can resume through your care team when you’re ready.
Ask about resumingYour record & past results stay visible
While you were active
Factual record only.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Your health record
No active program right now
It’s yours to keep
Your record and past results stay with you. Re-enroll whenever you’re ready.
Talk to your care team about re-enrollingYour record
Most recent imported lab
Status as reported on your imported results. Review any lab with your care team.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Billing needs attention
Weight & metabolic · Month 4
One thing first
Your last payment didn’t go through. Update billing to keep your plan active.
Update payment methodRefills are on hold until billing is current. If you have a question about a charge, your care team can help.
Question about billing — message your care teamYour record
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Your programs
2 active programs
Weight & metabolic · one thing first
Confirm your allergies so your prescriber can continue the review.
Review allergiesAlso waiting on you: your weekly check-in for Thyroid support.
Weight & metabolic
Action neededNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
Safety notice · action recommended
A preparation from a recent batch is affected by a recall. Stop using it and contact your care team.
Contact your care team nowDo not use the affected preparation. If you have symptoms after using it, call your doctor or 911.
On your plan
Weight & metabolic · Month 4
Your check-ins
You’ve checked in 8 of the last 9 weeks.
Patient-reported, shared with your care team
Compounded medications are not FDA-approved. Availability varies by state and prescribed medication.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Labs · reviewed
Your care team reviewed your new labs. All imported results came back within their reference ranges.
See what was reviewed →Imported panels
Status as reported by the lab
These are the lab’s own range determinations as imported into your record. Your care team has reviewed them. Discuss any questions with your prescriber; this is not a diagnosis.
Your check-ins
Check-in trajectory
Self-reportedYour weekly 1–5 score over the last 6 check-ins. Latest: 4 of 5.
Checked in 8 of the last 9 weeks. Scores are your own ratings, not a clinical measure.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Labs · review with your care team
New labs are in. One or more imported results were flagged outside their reference range. Review them with your care team.
Message your care team →Imported panels
Status as reported by the lab
A flag is the lab’s own out-of-range determination as imported. It is not a diagnosis and does not by itself mean anything is wrong. Your care team is the right place to interpret it.
Talk it through
The fastest way to understand a flagged result is a message to the people who ordered it. They can decide whether a visit is needed.
Open care team channelNot an emergency service. For urgent or severe symptoms, call your doctor or 911.
Labs · ordered
Your labs have been ordered. Results will appear here once the lab reports them and your care team reviews them.
What was ordered
No values are shown until the lab reports them. Nothing here is estimated or filled in ahead of time.
While you wait
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Weekly check-in
How have you been feeling overall this week? Tap a number from 1 to 5.
Your trajectory
Your scores so far
Self-reportedYour last 6 weekly scores. This week’s entry will land here as soon as you submit.
Once you submit, your check-in is received and visible to your care team. Scores are your own ratings, not a clinical measure.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Check-in · pick up where you left off
You’ve shared a check-in 6 of the last 9 weeks. Whenever you’re ready, tap a number from 1 to 5 for this week.
Your trajectory
Your scores so far
Self-reported6 of your last 9 weekly scores. Nothing resets when you miss one.
Scores are your own ratings, not a clinical measure.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.
Thanks for checking in
Thanks for checking in. We’ve recorded this week’s score. If something doesn’t feel right, the best next step is a message to your care team.
Message your care team →Who sees this
Your score is visible to your care team. We don’t auto-route or auto-triage anything; reaching out is up to you, and the channel above is the direct line.
Your trajectory
Your scores so far
Self-reportedYour last 6 weekly scores, including this week’s 2 of 5.
Scores are your own ratings, not a clinical measure.
Not an emergency service. For urgent or severe symptoms, call your doctor or 911.